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Item Detail
Enhancements to User Merge Process
General Availability Info Only Automatically On Impact: Low AI Enriched
Description

We’ve introduced several enhancements to the data merged when you merge user records on the Import Data page.See More

Detailed Description

You can merge users regardless of user status, whether the source, target, or both users are inactive. These enhancements help you manage data more efficiently during user merges, minimizing manual intervention. We’ve introduced several enhancements to the data merged when you merge user records on the Import Data page.

Impact Assessment

This feature has limited impact but should be reviewed to confirm alignment with business processes in Content Management implementations. You can merge users regardless of user status, whether the source, target, or both users are inactive. These enhancements help you manage data more efficiently during user merges, minimizing manual intervention. Implementation teams should verify that existing configurations remain valid and test core business scenarios after the upgrade to confirm correct behavior.

Test Recommendations
• Verify the feature is enabled and accessible from the expected navigation path or configuration area in a test environment. • Test the end-to-end scenario with representative test data covering both happy paths and error conditions. • Validate correct behavior across all relevant user roles and permission configurations (admin, manager, employee). • Test edge cases: empty or missing values, boundary conditions, concurrent users, and large data sets. • Confirm that existing integrations, workflows, and downstream processes are not affected by the change. • Validate report and dashboard output accuracy against source data and prior runs. • Test feature visibility and access controls across different RBP roles to confirm correct enforcement.
Product: Learning
Modules: Content Management
Feature: Collection; Learning Assessments; Learning Completions
Reference: LRN-199036
Version: 2H 2025
Valid as Of: Nov 14, 2025
Latest Revision: Oct 03, 2025
Affected Areas:
Analytics & Reporting Learning Role-Based Permissions