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Item Detail
2H 2025 Edit
User Account Upgrade for Consistent Login Experience
General Availability Recommended Automatically On Impact: Low AI Enriched
Description

SAP SuccessFactors migrates employment-based logins to user account-based logins. You now see an admin option: Enforce user account upgrade for consistent login experience. This option is enabled in the Company System and Logo Settings admin tool. Additionally, a warning message appears next to the label. It informs you about the deprecation plan for employment-based logins and recommends keeping this admin option enabled.See More

Detailed Description

If there are end users who forget their login accounts and passwords and need urgent access to the system, you can disable the option so they can log in using their employment-based credentials. Ensure you enable this admin option again after resolving the issue for end users. This upgrade option is enabled by default, but you can disable it when needed.

Impact Assessment

This feature has limited impact but should be reviewed to confirm alignment with business processes in Identity and Access Management implementations. If there are end users who forget their login accounts and passwords and need urgent access to the system, you can disable the option so they can log in using their employment-based credentials. Ensure you enable this admin option again after resolving the issue for end users. Implementation teams should verify that existing configurations remain valid and test core business scenarios after the upgrade to confirm correct behavior.

Test Recommendations
• Verify the feature is enabled and accessible from the expected navigation path or configuration area in a test environment. • Test the end-to-end scenario with representative test data covering both happy paths and error conditions. • Validate correct behavior across all relevant user roles and permission configurations (admin, manager, employee). • Test edge cases: empty or missing values, boundary conditions, concurrent users, and large data sets. • Confirm that existing integrations, workflows, and downstream processes are not affected by the change. • Test on multiple iOS and Android devices across different OS versions and screen sizes.
Product: Platform
Modules: Identity and Access Management
Feature: User Account Management
Reference: PLA-54245
Version: 2H 2025
Valid as Of: Nov 14, 2025
Latest Revision: Oct 03, 2025
Affected Areas:
Identity and Access Management Integration & APIs Mobile Platform & Administration Security & Authentication