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Item Detail
2H 2025 Edit
New Administrator Help Frameworks
General Availability Info Only Automatically On Impact: Medium AI Enriched
Description

Administrators have two new frameworks to get help with Admin Tools. See More

Detailed Description

Administrators have two new frameworks to get help with Admin Tools. We deliver two ways to bring help into Admin Tools and Admin Center: Learn More Links: We developed a framework to launch SAP Help Portal content directly from the user interface. When you click them, you see help that we researched with Technical Support, based on your experiences with a tool.

Impact Assessment

This feature may require configuration review, user communication, and regression testing of related processes in User Experience implementations. Administrators have two new frameworks to get help with Admin Tools. We deliver two ways to bring help into Admin Tools and Admin Center: Learn More Links: We developed a framework to launch SAP Help Portal content directly from the user interface. Implementation teams should verify that existing configurations remain valid and test core business scenarios after the upgrade to confirm correct behavior.

Test Recommendations
• Verify the feature is enabled and accessible from the expected navigation path or configuration area in a test environment. • Test the end-to-end scenario with representative test data covering both happy paths and error conditions. • Validate correct behavior across all relevant user roles and permission configurations (admin, manager, employee). • Test edge cases: empty or missing values, boundary conditions, concurrent users, and large data sets. • Confirm that existing integrations, workflows, and downstream processes are not affected by the change.
Product: Platform
Modules: User Experience
Feature: Digital Adoption Platform; Help and Tutorials
Reference: KM-21299
Version: 2H 2025
Valid as Of: Nov 14, 2025
Latest Revision: Oct 03, 2025
Affected Areas:
Compensation Performance & Goals Platform & Administration