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Multi-Factor Authentication (MFA) using Identity Authentication Service (IAS) for Agency Users
General Availability Info Only Customer Configured Impact: Low AI Enriched
Description

As a recruiting administrator, you can now enable Multi-Factor Authentication (MFA) using Identity Authentication Service (IAS), for agency users.See More

Detailed Description

(IAS) for Agency Users As a recruiting administrator, you can now enable Multi-Factor Authentication (MFA) using Identity Authentication Service (IAS), for agency users. The default settings for Password Policy and Email Templates will be applied, but you have the option to modify these configurations based on your requirements. For newly onboarded customers and customers with controlled access, you will need to manually setup to create an agency-specific application within IAS.

Impact Assessment

This feature has limited impact but should be reviewed to confirm alignment with business processes in Identity and Access Management implementations. (IAS) for Agency Users As a recruiting administrator, you can now enable Multi-Factor Authentication (MFA) using Identity Authentication Service (IAS), for agency users. The default settings for Password Policy and Email Templates will be applied, but you have the option to modify these configurations based on your requirements. Implementation teams should verify that existing configurations remain valid and test core business scenarios after the upgrade to confirm correct behavior.

Test Recommendations
• Verify the feature is enabled and accessible from the expected navigation path or configuration area in a test environment. • Test the end-to-end scenario with representative test data covering both happy paths and error conditions. • Validate correct behavior across all relevant user roles and permission configurations (admin, manager, employee). • Test edge cases: empty or missing values, boundary conditions, concurrent users, and large data sets. • Confirm that existing integrations, workflows, and downstream processes are not affected by the change.
Product: Recruiting
Modules: Identity and Access Management
Feature: Agency Portals
Reference: RCM-146290
Version: 2H 2025
Valid as Of: Nov 14, 2025
Latest Revision: Oct 03, 2025
Affected Areas:
Identity and Access Management Platform & Administration Recruiting Security & Authentication