Skip to content
Item Detail
New Use Cases Available in Joule - June 2025
General Availability Info Only Customer Configured Impact: Low AI Enriched
Description

New use cases are now available in Joule.See More

Detailed Description

New use cases became available in Joule in June 2025, expanding identity and access management capabilities. Users can now query organizational information such as 'Who is my employer?', 'What is the full name of my employer?', and 'What company does Alex Hall work for?' These transactional use cases enhance self-service access to company organization data through Joule.

Impact Assessment

Organizations using Joule benefit from new company organization lookup capabilities added in June 2025. Standard Joule enablement and CDM refresh per KBA 3612244 are required. The employer name field must be enabled per Field Requirements for the User Data File to support company name queries. Users need the Access to Joule permission.

Test Recommendations
• Refresh CDM content per KBA 3612244 • Enable the employer name field per Field Requirements for the User Data File • Test querying 'Who is my employer?' in Joule • Test querying employer name for another employee (e.g., 'What company does Alex Hall work for?') • Verify results are accurate against Company Organization data • Confirm Access to Joule permission is assigned to relevant users
Product: Platform
Modules: Identity and Access Management SAP Business AI
Feature: Joule
Reference: SFDIS-8112
Version: 1H 2025; 2H 2025
Valid as Of: Jun 26, 2025
Latest Revision: Jun 26, 2025
Affected Areas:
Joule SAP Business AI Identity and Access Management Company Organization