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Item Detail
Enhancements to SAP SuccessFactors Teams App
General Availability Info Only Customer Configured Impact: Medium AI Enriched
Description

We introduced the supplemental task feature to help users receive one-time work and added two new notification cards in Microsoft Teams.See More

Detailed Description

SAP SuccessFactors introduced a supplemental task feature to help users receive one-time work assignments and added two new notification cards in Microsoft Teams. Administrators can create ad hoc tasks under Admin Center Manage Home Page Cards Supplemental Tasks, which trigger instant notifications to users in Microsoft Teams. The new notification cards support Compensation Planning and Job Profile Changes, respecting the same rules from Home Page to prompt users to complete relevant tasks.

Impact Assessment

This enhancement impacts SuccessFactors implementations by extending notification capabilities to Microsoft Teams, requiring administrators to manage supplemental tasks through the Home Page configuration. Users must have visited the Home tab screen or SAP SuccessFactors home page to receive notifications. Implementation requires enabling the SAP SuccessFactors app for Microsoft Teams and ensuring proper role-based permissions are configured for Compensation Planning and Job Profile Changes cards.

Test Recommendations
• Verify that administrators can create supplemental tasks under Admin Center Manage Home Page Cards Supplemental Tasks • Confirm that instant notifications appear in Microsoft Teams when supplemental tasks are created • Test that notifications remain visible on the Home tab screen until tasks are marked as completed • Validate that Compensation Planning notification cards appear when Compensation is enabled in Provisioning • Validate that Job Profile Changes notification cards appear when Job Profile Builder is enabled in Provisioning • Confirm that users receive notifications only after visiting the Home tab screen or SAP SuccessFactors home page • Verify that notifications appear in Microsoft Teams chat history • Test role-based permissions for users accessing Compensation Planning and Job Profile Changes cards
Product: Platform
Modules: Integration and Extension User Experience
Feature: Home Page; Work Tech (Microsoft Teams Integration)
Reference: WRK-2935
Version: 1H 2025; 2H 2025
Valid as Of: Jul 18, 2025
Latest Revision: Jul 18, 2025
Affected Areas:
Microsoft Teams Integration Home Page Admin Center Supplemental Tasks Compensation Planning Job Profile Builder Notification Cards User Experience Role-Based Permissions