Skip to content
Item Detail
User Mapping Through Directory (Microsoft Entra ID) Extensions in Microsoft 365 Integration
General Availability Info Only Customer Configured Impact: Low AI Enriched
Description

You can now use directory (Microsoft Entra ID) extensions to map users from Microsoft 365 to SAP SuccessFactors.See More

Detailed Description

This feature enables user mapping from Microsoft 365 to SAP SuccessFactors using Microsoft Entra ID directory extensions. Users can now specify a directory extension property name in the User Identifier in Entra ID field within the User Mapping section of Work Tech Configuration Settings to map custom user identifiers stored in Microsoft Entra ID to unique user identifiers in SAP SuccessFactors.

Impact Assessment

This change provides more flexibility in integrating SAP SuccessFactors with Microsoft 365 by allowing organizations to use custom user identifiers stored in Microsoft Entra ID extensions for user mapping. The feature requires that users have already extended the user resource type with a directory extension and have enabled basic integration between SAP SuccessFactors and Microsoft Teams. Implementation requires Administrator Permissions for Manage System Properties and Work Tech Configuration, as well as Microsoft 365 Global admin role permission.

Test Recommendations
• Verify that the Directory (Microsoft Entra ID) extension option appears in the User Identifier in Entra ID field within the User Mapping section of Work Tech Configuration Settings • Test specifying a directory extension property name and confirm it successfully maps to a unique user identifier in SAP SuccessFactors • Validate that users with the required Administrator Permissions and Microsoft 365 Global admin role can access and configure this feature • Confirm that the basic integration between SAP SuccessFactors and Microsoft Teams remains functional after enabling this user mapping option
Product: Platform
Modules: Integration and Extension
Feature: Work Tech (Microsoft Teams Integration)
Reference: WRK-2977
Version: 1H 2025; 2H 2025
Valid as Of: May 23, 2025
Latest Revision: May 23, 2025
Affected Areas:
Microsoft 365 Integration Work Tech Configuration User Mapping Microsoft Teams Integration Admin Center