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Deprecation of Help and Tutorials, Handout Builder, and Admin Resources
Deprecated Required Automatically On Impact: Medium AI Enriched
Description

Three related, legacy features– Help and Tutorials, Handout Builder, and Admin Resources– all reach End of Maintenance on May 20, 2022 and will be deleted on November 14, 2026.See More

Detailed Description

Three legacy features—Help and Tutorials, Handout Builder, and Admin Resources—are being deprecated due to reliance on outdated technology and unmaintained static help content. These features reached End of Maintenance on May 20, 2022 and will be deleted on November 14, 2026. SAP SuccessFactors now delivers help content on the SAP Help Portal, with customized in-app help available through SAP Companion or third-party solutions.

Impact Assessment

Organizations currently using Help and Tutorials, Handout Builder, or Admin Resources must plan migration to alternative solutions before November 14, 2026. Users relying on custom help content created through Handout Builder will need to transition to SAP Companion or third-party solutions. The Admin Resources link will remain visible in the UI but will redirect to the SAP Help Portal instead of displaying local content.

Test Recommendations
• Identify all instances of Help and Tutorials, Handout Builder, and Admin Resources currently in use within your SuccessFactors implementation • Document all custom help content created through Handout Builder that requires migration • Test SAP Companion or alternative third-party solutions as replacements for customized in-app help • Verify that Admin Resources links properly redirect to the SAP Help Portal • Plan and schedule migration activities to complete before November 14, 2026
Product: Platform
Modules: User Experience
Feature: Help and Tutorials
Reference: PFS-7858
Version: 1H 2022; 1H 2023; 1H 2024; 1H 2025; 1H 2026; 2H 2022; 2H 2023; 2H 2024; 2H 2025; 2H 2026
Valid as Of: Nov 14, 2026
Latest Revision: Apr 18, 2025
Affected Areas:
Help and Tutorials Handout Builder Admin Resources User Experience Admin Center In-app Help Content