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Item Detail
Deprecation of Support for Webex Training Center
Deprecated Required Automatically On Impact: High AI Enriched
Description

Support for Webex Training Center as a VLS vendor in SAP SuccessFactors Learning will reach End of Maintenance on November 14, 2025.See More

Detailed Description

Support for Webex Training Center as a Virtual Learning Systems (VLS) vendor in SAP SuccessFactors Learning is being deprecated due to Webex ending support for XML APIs. The feature will reach End of Maintenance on November 14, 2025, End of Development on May 16, 2025, and will be completely deleted on November 13, 2026. Organizations using Webex Training Center must transition to a supported VLS vendor before the End of Maintenance date.

Impact Assessment

Organizations currently using Webex Training Center as a VLS vendor in SAP SuccessFactors Learning must plan and execute a migration to an alternative supported VLS vendor. After the End of Maintenance date (November 14, 2025), SAP will no longer fix bugs or deliver patches related to Webex Training Center issues. After the Deleted date (November 13, 2026), Webex Training Center will no longer be available as an option for virtual learning, requiring all implementations to have transitioned to an alternative solution.

Test Recommendations
• Check the VLS Configuration in System Administration > Configuration > VLS Configuration > Edit to identify if your organization uses Webex Training Center by verifying the <connector_type> value equals <TRAININGCENTER> • Plan and test migration to a supported VLS vendor before November 14, 2025 • Verify that alternative VLS vendor configurations are properly set up and functional • Test virtual learning sessions with the new VLS vendor to ensure continuity of service
Product: Learning
Modules: Content Delivery
Feature: Virtual Learning Systems
Reference: LRN-195403
Version: 1H 2025; 1H 2026; 2H 2025; 2H 2026
Valid as Of: Nov 13, 2026
Latest Revision: Apr 11, 2025
Affected Areas:
Learning Content Delivery Virtual Learning Systems VLS Configuration