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Item Detail
Enhancements and Expanded Adoption of User Feedback on AI Features
General Availability Info Only Customer Configured Impact: Low AI Enriched
Description

User Feedback on AI features is available in more areas and now includes an enhancement for free-text comments.See More

Detailed Description

User Feedback on AI features is available in more areas and now includes an enhancement for free-text comments. We’ve enhanced the user feedback option for SAP SuccessFactors Business AI features, with the newest addition being the ability to include free-text comments. Users can now share their impressions of AI-generated content with a thumbs-up or thumbs-down rating. If they select thumbs-down, they can specify a reason for their rating and provide additional context through free-text comments.

Impact Assessment

This change affects SAP SuccessFactors implementations by introducing updated behavior or new capabilities. Implementation teams should review the change and assess whether configuration adjustments, user training, or regression testing are required. The impact is expected to be minimal and may not require any action.

Test Recommendations
• Test all API integrations that use the deprecated or updated endpoints to confirm continued operation. • Validate authentication mechanisms (OAuth, certificates) for API connections after the change. • Test the candidate application flow, career site navigation, and interview scheduling workflows. • Verify that job postings, candidate statuses, and notifications function correctly. • Test the updated UI across supported browsers and screen resolutions.
Product: Career and Talent Development
Modules: Career Development Continuous Performance Management Goal Management Integration and Extension Performance Management SAP Business AI Succession Planning
Feature: Career Worksheet; Development Objectives; Form Assessment; Generative AI; Work Tech
Reference: WRK-2325
Version: 1H 2025
Valid as Of: May 16, 2025
Latest Revision: Apr 04, 2025
Affected Areas:
Performance & Goals Succession & Development