Skip to content
Item Detail
Retain Global User IDs in Instance Refresh
General Availability Info Only Customer Configured Impact: Low AI Enriched
Description

Previously, the system cleared global user IDs after an instance refresh. Now, you can choose to keep or remove them. A new option, Do not delete global user IDs, is available in the SAP SuccessFactors HCM suite's Specific Settings section of an instance refresh request.See More

Detailed Description

Previously, the system cleared global user IDs after an instance refresh. Now, you can choose to keep or remove them. A new option, Do not delete global user IDs, is available in the SAP SuccessFactors HCM suite's Specific Settings section of an instance refresh request. When you select this option, the system keeps global user IDs during the instance refresh.

Impact Assessment

This change affects SAP SuccessFactors implementations by introducing updated behavior or new capabilities. Implementation teams should review the change and assess whether configuration adjustments, user training, or regression testing are required. The impact is expected to be minimal and may not require any action.

Test Recommendations
• Test the updated UI across supported browsers and screen resolutions. • Verify navigation flows and ensure no broken links or missing UI elements.
Product: Platform
Modules: Identity and Access Management System Management
Feature: Instance Refresh; User Account Management
Reference: PLA-50999
Version: 1H 2025
Valid as Of: May 16, 2025
Latest Revision: Apr 04, 2025
Affected Areas:
Administration