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Item Detail
Changed Connectivity to WalkMe from SAP SuccessFactors
General Availability Info Only Customer Configured Impact: Medium AI Enriched
Description

It's easier for you to connect a SAP SuccessFactors system with a WalkMe system.See More

Detailed Description

It's easier for you to connect a SAP SuccessFactors system with a WalkMe system. Note If you previously integrated SAP SuccessFactors with WalkMe, please check your integration. SAP SuccessFactors improved the connection to WalkMe so that it better aligns with WalkMe's technology. The new method creates a way for SAP SuccessFactors to deliver our customers embedded content, to give you better control over usage analytics, and to make a more flexible connection to WalkMe.

Impact Assessment

This change affects SAP SuccessFactors implementations by introducing updated behavior or new capabilities. Implementation teams should review the change and assess whether configuration adjustments, user training, or regression testing are required. A targeted review of affected processes is recommended.

Test Recommendations
• Test all API integrations that use the deprecated or updated endpoints to confirm continued operation. • Validate authentication mechanisms (OAuth, certificates) for API connections after the change. • Test the updated UI across supported browsers and screen resolutions. • Verify navigation flows and ensure no broken links or missing UI elements.
Product: Platform
Modules: Integration and Extension User Experience
Feature: Digital Adoption Platform
Reference: WEF-161768
Version: 1H 2025
Valid as Of: May 16, 2025
Latest Revision: Apr 04, 2025
Affected Areas:
Analytics & Reporting Integrations & APIs Compliance Administration