Flexible Contact Options for Agency-Managed Applicants
General Availability
Info Only
Automatically On
Impact: Low
AI Enriched
Description
The redesigned Applicant Management tool now allows recruiters to choose whether to contact the agency, the applicant, or both when dealing with agency-managed applicants.See More
Detailed Description
SAP SuccessFactors introduced flexible contact options for agency-managed applicants in the Recruiting module, allowing staffing agencies to provide and manage contact information for candidates they represent.
Impact Assessment
This enhancement benefits organizations that use staffing agencies in their recruiting process. Review if your organization uses agency-managed applicants and configure the new contact options as needed.
Test Recommendations
• Test the new contact options for agency-managed applicants in the Recruiting module.
• Verify that agency contacts are correctly linked to applicant profiles and visible to recruiters.
• Validate that communication workflows use the correct contact information for agency-managed candidates.
Product: Recruiting
Modules:
Applicant Management
Feature: Applicant Management
Reference: RCM-125957
Version: 1H 2025
Valid as Of: May 16, 2024
Latest Revision: Apr 12, 2024
Affected Areas:
Recruiting