Manage Support Access Restriction for Secondary Login
Description
Secondary login sessions now block access to Manage Support Access for support users and implementation partners. As an administrator, you can prevent partners and SAP support from changing support access during secondary login. Also, to reflect the tool name change to the Manage RBP Admin Access tool, we updated the mentions of this tool in message strips in Manage Support Access accordingly.See More
Detailed Description
Secondary login sessions now block access to Manage Support Access for support users and implementation partners. As an administrator, you can prevent partners and SAP support from changing support access during secondary login. Also, to reflect the tool name change to the Manage RBP Admin Access tool, we updated the mentions of this tool in message strips in Manage Support Access accordingly. When a partner, consultant, or SAP support user signs in by secondary login to a customer instance as a support user, the system blocks all entry points to Manage Support Access .
Impact Assessment
This enhancement is automatically on and directly affects all SAP SuccessFactors implementations without requiring any configuration. Implementation teams should validate that the new behavior aligns with business requirements and communicate the change to end users if necessary.