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Item Detail
Self-Service Upgrade to Enable Authentication with BTP Mobile Services
General Availability Info Only Customer Configured Impact: Low AI Enriched
Description

As an administrator, you can now enable authentication with BTP Mobile Services for SAP SuccessFactors Mobile apps using a self-service upgrade in the Upgrade Center. See More

Detailed Description

As an administrator, you can now enable authentication with BTP Mobile Services for SAP SuccessFactors Mobile apps using a self-service upgrade in the Upgrade Center . Authentication with BTP Mobile Services is a prerequisite for using some features in the mobile app, such as Joule or Enterprise Service Management. Previously, it was a manual process that required contacting Technical Support. Now, you can enable it at Upgrade Center Important Upgrades Authentication with BTP Mobile Services .

Impact Assessment

This change affects SAP SuccessFactors implementations by introducing updated behavior or new capabilities. Implementation teams should review the change and assess whether configuration adjustments, user training, or regression testing are required. The impact is expected to be minimal and may not require any action.

Test Recommendations
• Test authentication flows (certificate/OAuth/SSO) to ensure all integrations authenticate successfully.
Product: Platform
Modules: Mobile Applications
Feature: Identity Management
Reference: MOB-103029
Version: 1H 2026
Valid as Of: May 15, 2026
Latest Revision: Apr 03, 2026
Affected Areas:
Integrations & APIs Administration Platform & UX Mobile