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Item Detail
2H 2025 Edit
Customize Messages for the SAP SuccessFactors App in Microsoft Teams
General Availability Info Only Customer Configured Impact: Low AI Enriched
Description

With the integration of SAP SuccessFactors and Microsoft 365, you can now customize more default system messages for the SAP SuccessFactors app in Microsoft Teams, ensuring more relevant and consistent communication.See More

Detailed Description

Teams With the integration of SAP SuccessFactors and Microsoft 365, you can now customize more default system messages for the SAP SuccessFactors app in Microsoft Teams, ensuring more relevant and consistent communication. Starting in the second half of 2025, you can manage more messages for certain use cases to align with your organization's terminology, branding, and user expectations. You can then edit the following new messages: For all UI labels related to the Microsoft Teams integration: messages that include the term SAP SuccessFactors.

Impact Assessment

This feature has limited impact but should be reviewed to confirm alignment with business processes in Integration and Extension implementations. Teams With the integration of SAP SuccessFactors and Microsoft 365, you can now customize more default system messages for the SAP SuccessFactors app in Microsoft Teams, ensuring more relevant and consistent communication. Starting in the second half of 2025, you can manage more messages for certain use cases to align with your organization's terminology, branding, and user expectations. Implementation teams should verify that existing configurations remain valid and test core business scenarios after the upgrade to confirm correct behavior.

Test Recommendations
• Verify the feature is enabled and accessible from the expected navigation path or configuration area in a test environment. • Test the end-to-end scenario with representative test data covering both happy paths and error conditions. • Validate correct behavior across all relevant user roles and permission configurations (admin, manager, employee). • Test edge cases: empty or missing values, boundary conditions, concurrent users, and large data sets. • Confirm that existing integrations, workflows, and downstream processes are not affected by the change. • Test integration endpoints and API calls for correct data exchange, authentication, and error handling. • Test feature visibility and access controls across different RBP roles to confirm correct enforcement. • Test AI-generated outputs with diverse inputs to validate accuracy and relevance.
Product: Platform
Modules: Integration and Extension
Feature: Work Tech (Microsoft Teams Integration)
Reference: WRK-3290
Version: 2H 2025
Valid as Of: Nov 14, 2025
Latest Revision: Nov 14, 2025
Affected Areas:
AI & Joule Integration & APIs Role-Based Permissions