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Item Detail
Sender Display Name Update For Notification Emails
General Availability Info Only Automatically On Impact: Low AI Enriched
Description

We added the ability for you to provide email display names in the system for admins and users, so the From section of notification emails can properly display the sender's name. We also now display the manager's name next to their email address in manager email notifications, such as overdue training reminders. See More

Detailed Description

We added the ability for you to provide email display names in the system for admins and users, so the From section of notification emails can properly display the sender's name. Note For manager notifications, we prioritize the manager names over admin configured names, even if Use Application Notification User Email for manager email notifications or Enable Email Domain Validation is enabled. We made this improvement to give our customers an updated user experience.

Impact Assessment

This feature has limited impact but should be reviewed to confirm alignment with business processes in Content Discovery implementations. We added the ability for you to provide email display names in the system for admins and users, so the From section of notification emails can properly display the sender's name. Note For manager notifications, we prioritize the manager names over admin configured names, even if Use Application Notification User Email for manager email notifications or Enable Email Domain Validation is enabled. Implementation teams should verify that existing configurations remain valid and test core business scenarios after the upgrade to confirm correct behavior.

Test Recommendations
• Verify the feature is enabled and accessible from the expected navigation path or configuration area in a test environment. • Test the end-to-end scenario with representative test data covering both happy paths and error conditions. • Validate correct behavior across all relevant user roles and permission configurations (admin, manager, employee). • Test edge cases: empty or missing values, boundary conditions, concurrent users, and large data sets. • Confirm that existing integrations, workflows, and downstream processes are not affected by the change.
Product: Learning
Modules: Content Discovery
Feature: Learning Completions
Reference: LRN-192520
Version: 2H 2025
Valid as Of: Nov 14, 2025
Latest Revision: Oct 24, 2025
Affected Areas:
Content Discovery Learning